Cynthia Barker writes...Sickening to see secretly filmed abuse of residents in nursing homes and, oh my god...one of the care support workers is a Filipina.
BBC's Panorama showed several carers mistreating, abusing and assaulting vulnerable residents in two large nursing homes.
Residents were filmed calling for help to go to the toilet for hours - whilst staff apparently watched the X Factor - and some were insulted, pulled about roughly and even slapped by aggressive car workers.
One of the workers featured, a Filipino called Lorna, treated frail patients with no regard for their dignity, calling one lady a "bitch", which is totally alien to the culture of care in the Philippines. It's a pity that one rogue can undermine the reputation of the thousands of Filipino workers in the UK who do a fantastic job.
The CQC, the body which regulates the care industry, highlighted staff shortages in one of the nursing homes, which does not surprise me. Nursing and care agencies now have to recruit staff from EU countries like Romania and Bulgaria, despite high unemployment in the UK.
Ever since the Home Office changed the Immigration Rules on work permits employers have struggled to recruit qualified care staff.
Proper training is clearly an issue, as staff are making basic errors and not following safe procedures, such as using a hoist. Care training, such as QCF (NVQ) diplomas in Health and Social Care and Apprenticeships in care, and ongoing mandatory training in moving and handling, are vital to improve standards in nursing homes.
If you need advice on any immigration matter, EU or UK immigration law, or want to appeal against a refusal, call Cynthia Barker on 07850 307687 or 0208 731 5972 or email her your details to firstname.lastname@example.org. Cynthia Barker is a qualified OISC Registered Immigration Adviser, with 15 years experience in immigration matters, with a team of Level 3 Immigration Law Practitioners, Concept Care Solutions, Middlesex House, 29-45 High Street, Edgware, HA8 7UU.